
Enterprise Excellence Podcast with Brad Jeavons
Management197 episodes
In this Podcast we interview experts on all things Enterprise Excellence, sharing their story and their insights. Experts who believe in achieving sustainable change that betters more than just an organisations' profit line. Experts who help organisations achieve a symbiotic relationship between environment and economics. Experts who believe in a culture of continuous improvement. We share world best practice and knowledge in achieving a win-win outcome for people, profit and the planet. Join us on this journey to excellence and help to create a better world for organisations, people and the planet.
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198 How to influence with Precision Selling, Part 3 with Suzanne Wooley and Steven Edney.
35 min 33 sec
<p>Take the free assessment at <a href="https://precisionselling.scoreapp.com/" rel="nofollow">https://precisionselling.scoreapp.com/</a> to see how you or your team stack up in influencing skills.</p>Summary Keywords
<p>#PrecisionSelling, #EnterpriseExcellence, #SalesLeadership, #InfluenceWithImpact, #CoachingCulture, #CustomerSuccess, #LeadershipDevelopment, #SalesExecution, #B2BSales, #CapabilityBuilding, #PepsiCo, #ExpressionForGrowth, #BradJeavons, #SalesPodcast</p>Introduction
<p>Welcome to Episode 198 of the Enterprise Excellence Podcast – the final episode in our 3-part Precision Selling series. In this episode, Suzanne Wooley (PepsiCo) and Steven Edney (Expression for Growth) return to share powerful insights on how to <b>gain agreement</b>, <b>lead the sale forward</b>, and the <b>role of leadership in building lasting capability</b>. From handling objections and locking in commitments, to coaching and culture – this episode dives deep into what it takes to influence with impact and create long-term customer value.</p>Episode Links:
<p><br>YouTube: https://youtu.be/tApLGwrRp0I</p>
<p>Enterprise Excellence Academy: </p>Contacts
<p>✔ <b>Suzanne Woolley</b> — Sales Capability Manager, PepsiCo Australia<br> <em>(You may reach out via LinkedIn or PepsiCo Australia’s main site.)</em></p>
<p>✔ <b>Steven Edney</b> — Managing Director & Co-owner, Expression for Growth<br> <em>(Connect via </em><a href="https://www.expressionforgrowth.com" rel="nofollow"><em>expressionforgrowth.com</em></a><em> or LinkedIn.)</em></p>
<p>✔ <b>Brad Jeavons</b> — Host, Enterprise Excellence Podcast<br> 🌐 <a href="https://www.enterpriseexcellencegroup.com.au" rel="nofollow">enterpriseexcellencegroup.com.au</a><br> 📧 <a href="mailto:bjeavons@iqi.com.au" rel="nofollow">bjeavons@iqi.com.au</a></p>What's next?
<p>1. <b>Evaluate Your Precision Selling Capability:</b> Take the free diagnostic at <a href="https://precisionselling.scoreapp.com" rel="nofollow">precisionselling.scoreapp.com</a>.</p>
<p>2. <b>Review Your Sales Follow-Through:</b> How well are you gaining commitment and documenting next steps?</p>
<p>3. <b>Coach the Coach:</b> Create space in your leadership role to practice, observe, and grow with your team.</p>
<p>To learn more about what we do, visit <a href="https://www.enterpriseexcellenceacademy.com/" rel="nofollow">www.enterpriseexcellenceacademy.com</a>.<br>Thanks for your time, and thanks for helping to create a better future.</p>Play episode
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197 How to influence with Precision Selling, Part 2 with Suzanne Wooley and Steven Edney.
42 min 6 sec
CTA
<p>Take the free assessment at <a href="https://precisionselling.scoreapp.com/" rel="nofollow">https://precisionselling.scoreapp.com/</a> to see how you or your team stack up in influencing skills.</p>Summary Keywords
<p>#PrecisionSelling, #Influence, #SalesExcellence, #Storytelling, #EffectiveMeetings, #LeadershipCommunication, #OpenQuestions, #SalesStrategy, #CustomerEngagement, #EnterpriseExcellence </p>Introduction
<p>In this second episode of our three-part series on <em>Precision Selling</em>, we’re joined again by global experts Suzanne Wooley and Steven Edney. This time, we unpack the subtle art of setting effective meetings using the POST method (Purpose, Outcome, Structure, Timing), mastering the question funnel to uncover real client needs, and delivering compelling stories that land with impact. Whether you're in sales, leadership, or internal influence roles, this episode provides actionable insights to help you move people forward — internally and externally. </p>Episode Links:
<p><br>Youtube: https://youtu.be/_F1xtnWdiLM</p>
<p><br>Enterprise Excellence Academy </p>Contacts
<p>✔ <b>Suzanne Woolley</b> — Sales Capability Manager, PepsiCo Australia<br> <em>(you may reach out via LinkedIn or PepsiCo Australia’s main site.)</em></p>
<p>✔ <b>Steven Edney</b> — Managing Director & Co-owner, Expression for Growth<br> <em>(connect via </em><a href="https://www.expressionforgrowth.com" rel="nofollow"><em>expressionforgrowth.com</em></a><em> or LinkedIn.)</em></p>
<p>✔ <b>Brad Jeavons</b> — Host, Enterprise Excellence Podcast<br> 🌐 <a href="https://www.enterpriseexcellencegroup.com.au" rel="nofollow">enterpriseexcellencegroup.com.au</a><br> 📧 <a href="mailto:bjeavons@iqi.com.au" rel="nofollow">bjeavons@iqi.com.au</a></p>What's next?
<p>1. <b>Take the free assessment</b> at <a href="https://precisionselling.scoreapp.com/" rel="nofollow">https://precisionselling.scoreapp.com/</a> to see how you or your team stack up in influencing skills.</p>
<p>2. <b>Listen to Part 1</b> – Learn about the 5% Club and starting with the end in mind.</p>
<p>3. <b>Tune in to Part 3</b> – Coming soon, where we dive into overcoming objections and navigating decision-making dynamics.</p>
<p>To learn more about what we do, visit <a href="https://www.enterpriseexcellenceacademy.com/" rel="nofollow">www.enterpriseexcellenceacademy.com</a>.<br>Thanks for your time, and thanks for helping to create a better future.</p>Play episode
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196 How to influence with Precision Selling, Part 1 with Suzanne Wooley and Steven Edney
35 min 33 sec
<p>Take the free assessment at https://precisionselling.scoreapp.com/ to see how you or your team stack up in influencing skills.<br><br>Summary Keywords<br>#precisionselling, #salesexcellence , #5%club, #activelistening , #humanconnection, #customerparnerships, #salescapability, #influencingskills, #insightsdiscovery, #salesframework , #enterpriseexcellencepodcast, #bradjeavons, #pepsico , #expressionforgrowth.<br><br>Introduction<br>In Episode 196, Brad Jeavons sits down with Suzanne Woolley, Sales Capability Manager at PepsiCo Australia, and Steven Edney, Managing Director and Co-owner of Expression for Growth, to explore Precision Selling and what sets the top 5% of sales performers apart.<br>This episode dives into:<br>✅ The concept of the 5% Club — those rare salespeople who consistently build trust, ask the right questions, and tailor experiences that win<br>✅ How active listening, rapport, and human connection drive customer partnerships<br>✅ Why starting with the end in mind leads to better preparation, smarter objectives, and ultimately, stronger sales outcomes<br>Actionable insights for anyone in this episode: external sales, internal influence, or leadership. <br><br>Episode Links:<br>Youtube https://youtu.be/umFjejKse8I<br>Enterprise Excellence Academy https://www.enterpriseexcellencegroup.com.au/podcast/episode/7d2ed2d8/196-how-to-influence-with-precision-selling-part-1-with-suzanne-wooley-and-steven-edney<br><br>Contacts<br>✔ Suzanne Woolley — Sales Capability Manager, PepsiCo Australia<br>(You may reach out via LinkedIn or PepsiCo Australia’s main site.)<br>✔ Steven Edney — Managing Director & Co-owner, Expression for Growth<br>(connect via expressionforgrowth.com or LinkedIn)<br>✔ Brad Jeavons — Host, Enterprise Excellence Podcast<br>🌐 enterpriseexcellencegroup.com.au<br>📧 bjeavons@iqi.com.au<br><br>What's next?<br>1. Take the free assessment at https://precisionselling.scoreapp.com/ to see how you or your team stack up in influencing skills.<br>2. Share this episode with your sales team or leadership peers who are looking to upskill their influencing capabilities.<br>3. Reflect on your next big meeting or client pitch — are you starting with the end in mind? Use the SMARTER objective framework to sharpen your approach<br><br>To learn more about what we do, visit www.enterpriseexcellenceacademy.com.<br>Thanks for your time and for helping to create a better future.</p>
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<p>To learn more about what we do, visit <a href="https://www.enterpriseexcellenceacademy.com/" rel="nofollow">www.enterpriseexcellenceacademy.com</a>.<br>Thanks for your time, and thanks for helping to create a better future.</p>Play episode
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195 From 28 Days to 20 Minutes: How OC Tanner achieved Excellence from the Inside Out.
1 hr 4 min
Visit the Enterprise Excellence Group website and explore our free resources to enhance your understanding of enterprise excellence
<a href="https://www.enterpriseexcellencegroup.com.au/" rel="nofollow">. </a>
<p><br></p>
<a href="https://www.enterpriseexcellencegroup.com.au/" rel="nofollow">https://www.enterpriseexcellencegroup.com.au/</a>
<p><br></p>Summary Keywords
<p>#OperationalExcellence #EnterpriseExcellence #LeadershipDevelopment #PeopleFirst #ContinuousImprovement #ShingoModel #LeanThinking #EmployeeEngagement #CultureTransformation #MiniFactories #RespectForPeople #SystemsThinking #ZeroDistance </p>Introduction
<p>In Episode 195 of the Enterprise Excellence Podcast, Brad Jeavons speaks with Gary Peterson, Executive VP of Supply Chain & Production at OC Tanner, a true pioneer in operational excellence. Gary shares the transformative journey that took OC Tanner from a rigid, top-down organisation to a dynamic, people-led powerhouse. This conversation is packed with practical wisdom for any leader wanting to achieve meaningful and lasting cultural and performance transformation. </p>Why Listen?
<p>· Hear how OC Tanner reduced production time from 28 days to 20 minutes.</p>
<p>· Discover how coaching, one-on-one conversations, and mini-factory structures built a high-performance culture.</p>
<p>· Learn from one of the most respected leaders in the Shingo community about how to align systems and behaviours for sustainable success.</p>Episode Links:
<p>Youtube: https://youtu.be/LE6TvvX3RR4</p>
<p>Enterprise Excellence Academy: </p>Contacts:
<p>Connect with Brad on LinkedIn <a href="https://www.linkedin.com/in/bradjeavons/" rel="nofollow">https://www.linkedin.com/in/bradjeavons/</a>. Call him on 0402 448 445 or email him at <a href="mailto:bjeavons@iqi.com.au?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BGLnfvzirTeKETYXYCw61Nw%3D%3D&subject=Podcast%20reach%20out" rel="nofollow">bjeavons@iqi.com.au</a>. </p>
<p>Connect with Gary on LinkedIn: <a href="https://www.linkedin.com/in/garypeterson1/" rel="nofollow">https://www.linkedin.com/in/garypeterson1/</a></p>What's next?
<p>1. Download the free resource pack linked in the episode notes to apply Gary's principles in your workplace.</p>
<p>2. Assess your organisation’s system alignment—are your systems enabling the behaviours you want?</p>
<p>3. Introduce monthly one-on-ones between leaders and team members to humanise leadership and build trust.</p>
<p>To learn more about what we do, visit <a href="https://www.enterpriseexcellenceacademy.com/" rel="nofollow">www.enterpriseexcellenceacademy.com</a>.<br>Thanks for your time, and thanks for helping to create a better future.</p>Play episode
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194 Quality and Root Cause Analysis with Managing Director of Sirf Roundtables, Mr Jeff Naylor.
1 hr 2 min
<p>Strengthen your organisation’s future – master the fundamentals of quality and root cause analysis today. Join our community, learn from global experts like Jeff Naylor, and create a culture of stability, performance, and excellence. Visit <a href="https://www.enterpriseexcellencegroup.com.au/community" rel="nofollow">https://www.enterpriseexcellencegroup.com.au/</a> or connect via LinkedIn to get involved. </p>Summary Keywords
<p>Quality, root cause analysis, continuous improvement, operational excellence, problem solving, psychological safety, cause tree, five whys, process control, standardisation, reactive mode, training, leadership, culture, performance.</p>Introduction
<p>Welcome to Episode 194 of the Enterprise Excellence Podcast. It is such a pleasure to have Mr. Jeff Naylor on the podcast and community event with us today. Jeff is the Managing Director of Sirf Round Tables, an organisation truly focused on helping organisations create a better future. Sirf Round Tables do all sorts of amazing things around operational excellence and maintenance and all topics, but a particular one, which I experienced many years ago, was around root cause analysis (RCA) and quality. Without a baseline of quality and root cause capability, there are all sorts of things that play out.</p>
<p><br></p>Episode Links:
<p>Youtube: https://youtu.be/TOFQsHu0gxU</p>
<p>Enterprise Excellence Academy: https://www.enterpriseexcellencegroup.com.au/podcast/episode/7d15f371/194-quality-and-root-cause-analysis-with-managing-director-of-sirf-roundtables-mr-jeff-naylor</p>
<p><br></p>Contacts
<p>Connect with Brad on LinkedIn <a href="https://www.linkedin.com/in/bradjeavons/" rel="nofollow">https://www.linkedin.com/in/bradjeavons/</a>. Call him on 0402 448 445 or email him at <a href="mailto:bjeavons@iqi.com.au?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BGLnfvzirTeKETYXYCw61Nw%3D%3D&subject=Podcast%20reach%20out" rel="nofollow">bjeavons@iqi.com.au</a>. </p>
<p>Connect with Jeff Naylor on LinkedIn: <a href="http://linkedin.com/in/jeff-naylor-56555623" rel="nofollow">linkedin.com/in/jeff-naylor-56555623</a>. Call him on 0409 535 239 and email him at <a href="mailto:Jeff.naylor@sirfrt.com" rel="nofollow">Jeff.naylor@sirfrt.com</a>. </p>
<p> </p>What's next?
<p>1. Review your organisation’s quality and RCA practices – are they reactive or proactive?</p>
<p>2. Implement simple Pareto charts to focus on the highest-priority issues.</p>
<p>3. Train frontline leaders in Five Whys and root cause thinking to build grassroots capability.</p>
<p>4. Establish clear standards and visual management to stabilise operations.</p>
<p>5. Develop psychological safety – encourage and reward problem identification, not punish it.</p>
<p>6. Connect with <a href="https://www.enterpriseexcellencegroup.com.au/community" rel="nofollow">Enterprise Excellence Community</a> to access live events, workshops, and site tours.</p>
<p>7. Book into a Root Cause Analysis Workshop with experts like Jeff Naylor or attend one of the <a href="https://www.enterpriseexcellencegroup.com.au/workshops" rel="nofollow">upcoming Enterprise Excellence events</a>.</p>
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<p>To learn more about what we do, visit <a href="https://www.enterpriseexcellenceacademy.com/" rel="nofollow">www.enterpriseexcellenceacademy.com</a>.<br>Thanks for your time, and thanks for helping to create a better future.</p>Play episode
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